Information Searches that Solve Problems
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This report from Pew finds that for help with a variety of common problems, more people turn to the internet than consult experts or family members to provide information and resources. For survey questions, click here.
Information Searches that Solve Problems: How People Use the Internet, Libraries, and Government Agencies When They Need Help
Leigh Estabrook, Evans Witt, Lee Rainie
The Pew Internet & American Life Project
December 2007
Leigh Estabrook, Evans Witt, Lee Rainie
The Pew Internet & American Life Project
December 2007